If You Need Help and Support
Support and signposting for people affected by online abuse, digitalised violence or image-based sexual abuse
If You Need Support
If you have experienced online abuse, digitalised violence or image-based sexual abuse, support may be available. You are not alone, and what happened is not your fault.
WOW is a research project. We cannot provide emergency, legal, therapeutic or advocacy support, but we can signpost to organisations that may offer confidential advice, emotional support, practical guidance and referral to local services.
If you are in immediate danger
If you or someone else is in immediate danger, contact emergency services in your country now.
Find support
Europe-wide services are listed below. You can also choose a country-specific support page for the United Kingdom, Ireland, Sweden, Spain or Poland.
Keeping this page up to date
We aim to keep this support directory accurate and up to date. Services, opening hours and eligibility may change, so please check directly with the organisation before relying on the information.
If you notice a broken link or outdated information, please contact the WOW team.
Europe-wide support and signposting
Victim Support Europe (VSE)
Support for: online abuse, harassment, threats, cyber-enabled crime, victim rights and referral
Phone: +32 (0)2 346 04 55
Email: info@victimsupporteurope.eu
Website: https://victim-support.eu
Notes: Pan-European organisation connecting victims to trusted national support services and providing information on rights, reporting and recovery.
EU Victims’ Helpline – 116 006
Support for: victims of crime, including online abuse, threats and harassment
Phone: 116 006 (free, where available)
Email: Varies by country (call to be directed to local provider)
Find out more: https://www.consilium.europa.eu/en/press/press-releases/2025/12/10/the-eu-strengthens-the-protection-and-support-of-victims-of-crime/
Notes: Single EU-wide helpline number offering confidential information, emotional support and referral to local victim services.
Women Against Violence Europe (WAVE)
Support for: gender-based violence, including online and digital abuse
Phone: +43 (0)1 585 33 49
Email: office@wave-network.org
Website: https://wave-network.org
Notes: European network of women’s organisations providing research, advocacy and links to specialist national services for women experiencing violence.
European Women’s Lobby (EWL)
Support for: women’s rights, online gender-based violence, policy and survivor resources
Phone: +32 (0)2 217 90 20
Email: ewl@womenlobby.org
Website: https://womenlobby.org
Notes: Europe’s largest women’s rights network; provides trusted information, policy guidance and signposting to national support organisations.
Safer Internet Centres (European Network)
Support for: online abuse, cyber harassment, online threats, digital safety and reporting
Phone: Varies by country
Email: Varies by country
Website: https://www.saferinternet.org
Notes: EU-wide network of national helplines offering advice on online harm, safety, reporting routes and onward support, including links with law enforcement where appropriate.